Description | Primary Purpose:
Installs, troubleshoots and maintains telecommunications, data network and low voltage equipment and cabling, including CAT 3/5/6, Fiber Optics, Analog and VoIP telephones, Card Access, IP security cameras, and building intercom systems.
Education / Certification:
- High School Diploma or GED supplemented by specialized training.
- Certified Fiber Optic Technician certification required. Includes but is not limited to, fiber testing, splicing, polishing, installation, troubleshooting and maintenance.
- Valid Texas Driver’s License with a driving record that meets the requirements as set forth by the District.
Experience / Other Requirements:
- On-the-job experience in technical services related to telecommunications and network technology.
Special Knowledge / Skills:
- Fiber splicing, termination (connectors), testing installation
- Telecommunications systems and practices
- Basic diagnostic skills
- Computer skills, including word processing and spreadsheets
- Customer Service Experience
- Ability to read project plans for new or remodeled areas related to position and recommend application practices is required.
- Possess good communication skills to discuss and define issues of mechanical and electrical issues with appropriate supervisory personnel and/or school administrators.
- Ability to work closely with other trades for layout of new or replacement of existing equipment.
Major Responsibilities and Duties:
- Installs, diagnoses, troubleshoots, and maintains telecommunications and network hardware (routers, patch panels, IP telephones, analog telephones, fax machines, 66-blocks, 110-blocks, PRIs) as directed by the Telecommunication Coordinator and Network Engineer.
- Installs, terminates, diagnoses and troubleshoots basic hardware problems with LAN/WAN cabling, including fiber optic cabling and CAT 3/5/6.
- Maintains and resolves campus telecommunications and network work orders and follows up to ensure resolution with campus staff.
- Maintains inventories of equipment and supplies to sufficiently accomplish standard jobs.
- Installs and maintains network components including access points, cameras, routers, and switches.
- Installs and maintains district security camera infrastructure including training and reporting.
- Works with district electrical shop to determine cable layouts and best procedures for low-voltage cable installations.
- Create / document as-built blueprint documentation of installed low voltage cabling.
- Manages workload in accordance with the department and users priorities.
- Responsible for properly maintaining district records, adhering to all policies set forth by the district for records maintenance and learning the records retention schedule for department records.
- Routinely works on and maintains Access Control systems.
- Plans and accomplishes work from initial layout to final assembly which involves interpreting and applying building plans, specifications, blueprints, sketches, and manufacturer’s instructions.
- Determines the methods, techniques, materials, devices, and sequences best suited to the work.
- Responsible for independently assessing the work situation on site, determining the best method of accomplishment and taking the necessary corrective action while following accepted safety practices.
- Operates, installs hardware, troubleshoots and maintains keyless access control systems including proximity readers and proximity decoders.
- Performs installation of access control systems.
- Operates from and maintains a neatly stocked service vehicle.
- Follows District safety guidelines.
- Diagnoses, troubleshoots, cleans and maintains the district surveillance camera system as directed by the Network Engineer.
- Coordinates installation and cabling of new surveillance cameras with the electrical shop as needed.
- Diagnoses, troubleshoots, and trains district personnel on the use and programming of intercom systems, including the programming of bell schedules and electrical repair of building intercom systems.
- Coordinates outside vendor repair for low voltage systems (including intercom, data network, surveillance cameras, and access control systems.)
- Stays up to date on all advancements in the assigned fields.
- Other duties as may be assigned.
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